Support & Help
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Find answers to common questions below.
Subscriptions & Payment
Here are some of our frequently asked questions.
Creators can start free or subscribe (Starter / Pro / Pro Plus on the Pricing page) to waive the typical ~30% content platform fee and earn higher Circuul CPI. Brands use Campaign Host plans: pay-as-you-go (~$50 per campaign create, 20 creators), Monthly (~$29.99/mo) or Lifetime (~$129.99) for unlimited creates and 50 creators, or Enterprise for unlimited creators. See Pricing and /docs/pricing for details.
Go to Settings > Subscription and select the plan you want. You'll be prompted to enter your payment details. Upgrades take effect immediately.
Go to Settings > Subscription > Cancel Plan. Your access continues until the end of the current billing period. No refunds are issued for partial months.
We accept all major credit and debit cards (Visa, Mastercard, Amex). Apple Pay and Google Pay are also supported where available.
Yes. Subscriptions renew automatically on your billing date. You'll receive an email reminder 3 days before each renewal.
Receipts are emailed automatically after each payment. You can also download past invoices from Settings > Billing History.
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Send us a message or contact us at support@thspian.com